Privacy Policy

Offbeat Shop respects your privacy. This policy explains what information we collect when you use our website and how we use it.

Information we collect

Account details — name, email, phone number, and password (stored securely).
Order details — delivery address, items purchased, and payment references (e.g. M-Pesa transaction IDs).
Technical data — IP address, browser type, and cookies needed to run the store and keep your session secure.

How we use your information

To process and deliver your orders.
To communicate about your order, account, or support requests.
To improve our website and prevent fraud.
To comply with legal obligations.

Sharing your information

We do not sell your personal data. We may share information with:

Payment providers (e.g. M-Pesa) to complete transactions.
Delivery partners to fulfil your order.
Service providers who help us operate the website, under confidentiality obligations.
Authorities when required by law.

Cookies

We use essential cookies to keep you logged in, remember your cart, and secure checkout. You can control optional cookies through your browser settings.

Data retention & security

We keep your data only as long as needed for orders, accounts, and legal requirements. We use reasonable technical and organisational measures to protect your information.

Your rights

You may request access to, correction of, or deletion of your personal data where applicable. Contact us at info@accesstech.co.ke or use our GDPR tools if shown on the site.

Contact

Privacy questions: info@accesstech.co.ke · +254716333716